The decision to outsource medical transcription to the right service provider is a value solution that helps to effectively meet the documentation requirements of healthcare facilities. Here are some tips to help you make the right choice.
Specialty Specific – A medical transcription service company may specialize in transcriptions for a specific group of medical specialties. Find out if your service provider is an expert in the particular specialty for which you require the service.
Experience – You should outsource to a company that has sufficient years of experience and not to a new company.
Testimonials and Reviews – Go through testimonials posted on the company website and reviews published online. Try to verify these testimonials and reviews.
Privacy and Confidentiality – Enquire with the company to make sure that they take all necessary measures to ensure data security and confidentiality. One such important security measure is 256 bit AES encryption. In short, if the company is HIPAA compliant, it is to be preferred.
Pricing – Find out about pricing and billing and see if it is suitable for you. A reliable pricing calculation is 65 character line billing.
Free Trial – If the company offers a free trial, it is an added advantage. You would be able to assess the accuracy and format of medical transcription provided by the company.
Other factors to consider when you want to outsource medical transcription are the company’s quality control measures, whether it is flexible with respect to accepted methods of dictation and modes of delivery of the transcribed output, and ability to meet different turnaround requirements.