The COVID-19 pandemic introduced many challenges to the workflow of medical practices worldwide. The need for stringent infection control measures, social distancing, and the sudden surge in telehealth appointments significantly altered the traditional patient care landscape. Medical practices face the complex task of balancing in-person visits with virtual consultations while implementing robust safety protocols. The increased demand for personal protective equipment (PPE) and the strain on the supply chain add logistical challenges. Moreover, adapting to evolving public health guidelines, managing patient expectations, and ensuring a seamless transition to digital platforms for medical records and telehealth contribute to the intricate web of challenges. Financial uncertainties, including reimbursement fluctuations and changes in insurance procedures, further intensify the difficulties faced by medical practices in maintaining a cohesive and efficient workflow during these extraordinary times.
To face the situation and provide appropriate patient care, many practices have integrated telehealth with their EHRs and partnered with U.S based medical transcription services to document virtual visits.
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